---
title: COE Engagement Playbook
description: In this guide, benefits leaders share their COE engagement strategies. Learn best practices, ways to increase utilization and promotion tips.
---

[Skip to main content](https://resources.lanterncare.com/coe-engagement-playbook-for-employers#main)

[![Lantern\_Logo\_300x130](https://resources.lanterncare.com/hs-fs/hubfs/Lantern_Logo_300x130.png?width=200&height=87&name=Lantern_Logo_300x130.png) ![Lantern\_Logo\_Lock\_Up\_RGB\_Green-1](https://resources.lanterncare.com/hs-fs/hubfs/Lantern_Logo_Lock_Up_RGB_Green-1.png?width=400&height=145&name=Lantern_Logo_Lock_Up_RGB_Green-1.png)](https://lanterncare.com/)

Open main navigation

Close main navigation

[![Lantern\_Logo\_300x130](https://resources.lanterncare.com/hs-fs/hubfs/Lantern_Logo_300x130.png?width=300&height=130&name=Lantern_Logo_300x130.png "Lantern_Logo_300x130")](https://lanterncare.com/)

# COE Engagement Playbook: Key Incentives to Try

At Lantern, clients that mandate utilization for certain procedures see the highest engagement at 80%+. But employers who require their employees to see providers within a COE often run into pushback.  

While mandatory plan designs are an option, there are other ways to incentivize utilization while maintaining a sense of choice. In this guide, we share strategies from benefits leaders for addressing barriers as you search for a COE or build out a new program.

**In this guide, learn:**  

- Best practices for any plan design

- Ways to increase utilization of your COE

- Tips for promoting your COE benefit

### Download Now

©2026 Lantern. All Rights Reserved.