---
title: "A COE Employees Will Actually Use: Your Playbook for Utilization"
description: Use these helpful tips, checklists and vendor questions to drive utilization and engagement with a Center of Excellence.
image: https://resources.lanterncare.com/hubfs/COE%20Utilization%20Guide.png
---

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# A COE Employees Will Actually Use: Your Playbook for Utilization

Launching a Center of Excellence (COE) or specialty care program can deliver a strong ROI. The key, however, is to implement a solution that employees or members will use.  

Use this helpful guide full of tips, 2 checklists and vendor questions to find and launch a successful COE that drives engagement. 

What's included: 

- Why COE utilization often underperforms and how to fix it
- How to evaluate COEs using an "employee-first" lens
- What metrics to request from vendors
- +2 checklists

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