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A COE Employees Will Actually Use: Your Playbook for Utilization 

Launching a Center of Excellence (COE) or specialty care program can deliver a strong ROI. The key, however, is to implement a solution that employees or members will use.  

Use this helpful guide full of tips, 2 checklists and vendor questions to find and launch a successful COE that drives engagement. 

What's included: 

  • Why COE utilization often underperforms and how to fix it
  • How to evaluate COEs using an "employee-first" lens
  • What metrics to request from vendors
  • +2 checklists

 

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